Support
Frequently Asked Questions
Do you offer Cash on Delivery?
[CUSTOMIZE] Yes — Cash on Delivery is available across Bangladesh on eligible orders. You’ll see it as a payment option at checkout.
How long does delivery take?
[CUSTOMIZE] Orders within Dhaka typically arrive within 1–2 business days; outside Dhaka, 3–5 business days.
Are your fragrances original?
[CUSTOMIZE] Describe your actual sourcing and authenticity practices here — only state what you can back up.
Can I return or exchange a fragrance?
[CUSTOMIZE] Unopened, unused items can be returned within [X] days of delivery. See our full Returns Policy for details.
How do I choose the right fragrance?
[CUSTOMIZE] Try our Find Your Scent quiz, or read our fragrance family guides to narrow things down.
Do you offer sample sizes?
[CUSTOMIZE] Describe your discovery set / sample offerings here, if applicable.